Refund Policy

At SamanthaStaynings, we take pride in offering valuable and thoughtfully curated digital products such as travel guides and resources to enhance your travel experiences. Please read our refund policy carefully before making any purchases.

Digital Products Refund Policy

Due to the nature of digital products, all sales are final. Once a digital product has been purchased and downloaded, we are unable to offer refunds, exchanges, or cancellations. This includes, but is not limited to, our travel guides, packing lists, and other downloadable resources.

Exceptions to Refund Policy

We will consider offering a refund in the following situations:

Technical Issues: If you experience a technical problem that prevents you from downloading or accessing the digital product after purchase, please contact us within 7 days of purchase. We will work to resolve the issue or provide an alternative way to access your product.
Duplicate Purchases: If you accidentally purchase the same product twice, we will issue a refund for the duplicate purchase. Please contact us with proof of the duplicate transaction within 7 days.

How to Request a Refund

If you believe you are eligible for a refund based on the exceptions above, please email us at support@samanthastaynings.com with the following information:

Your full name and email address used at the time of purchase
Order number or receipt
A detailed explanation of the issue (technical problem or duplicate purchase)

We will review your request and respond within 3–5 business days.

Non-Refundable Situations

We do not offer refunds for the following situations:

Change of mind after purchase
Incorrect product selection
Inability to use the product due to personal reasons (e.g., lack of access to required software or devices)

Contact Us

If you have any questions or need further assistance, please feel free to reach out to our support team at support@samanthastaynings.com. We are happy to help you with any concerns or issues regarding our digital products.